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X10 FREQUENTLY ASKED QUESTIONS (FAQ)
For FAQ regarding ActiveHome - click here!

ActiveHome Pro Home Control Products Security Products
General Lighting Questions MouseRemote Originall ActiveHome

Y2K: The timers I downloaded into the ActiveHome interface stopped working after January 1. What do I do?


Home Automation Products

1. Why do some modules work in some outlets and not in others?

2. Why does my Wall Switch Module turn on but not off?

3. Why can't I use the X10 WS467 Wall Switch Module to control a fluorescent light?

4.  When I use my remote control to brighten my Leviton wall switch, it only brightens a little bit. Why? Why does my Leviton wall switch on House Code "M" dim when I try to brighten the light?

5. Why do some modules sometimes turn on and off by themselves?

6. Why does my MT522 Mini Timer (R.S. 61-2670) flash "18:88"?

7. How can I get my PR511 Motion Detector (R.S. 61-2604) to sense motion and turn the lights on ONLY at night?

8. Is there some kind of wireless remote control that I can attach to the wall permanently.

9. Why doesn't my Wireless Wall Switch work in every bank-switch position with my RR501 (R.S. 61-2676R) Transceiver Module?

10. Why doesn't my KC674 work with my RR501

11. I own a TR551A (R.S. 61-2692) Telephone Responder but I'm not sure what the slide switch labeled Normal/Answering Machine is for. Can you clarify?

12. Is there any easier way to control my outside light rather using a Wall Switch Module?

13. Is there any way I can get my Universal Infrared Remote Control to operate my X10 Modules?

14. Is there any way to control my satellite receiver located in another room using X10 products?

15. Why does red light on my Powermid PM5900 (Radio Shack 15-1959) sometimes flicker?

16. I thought the SR731 RF Repeater would give me more range for my Powermid but it doesn't seem to work, what gives?

17. How I can find out about getting into the Home Automation business.

18. How can I set my PR511 to control my lights, my appliances and my remote chime in the way that I want?


Security Related Questions

20. Is there any kind of security system available that can contact someone by phone without my having to pay a monthly monitoring fee?

21. What can I do to extend the range of my security system?

22. Why does my DS7000 Security System (R.S. 61-2610) say I have more zones than I installed, then when I arm it I get a fast two-tone chime?

23. Why do I get a slow chime when I arm my security system?

24. Can I hook up an outdoor siren to my security system?

25. Radio Shack told me I could use a PF284 Burglar Alarm Interface (R.S. 61-2687) to trigger a module which controls an outdoor siren but X10 says I can't. Why not?

26. Radio Shack told me the UM506 Universal Module (R.S. 61-2688) could be used to trigger an auto dialer but I can't get it to work with my DS7000 (R.S. 61-2610) security system. What's wrong?

27. I just purchased a P.I.R. Motion Detector (SP554A) but the Home/Away feature doesn't seem to work with my SS5400 security system.


MouseRemote

Why won’t the "Buttons" configuration software run? Nothing happens when I try to configure the remote. What’s wrong?
In most cases, this problem occurs because the X10 Remote Mouse drivers are not installed, or not installed correctly. Go to your "Start" menu, and look under Settings, Control Panel, and then System. From the "System Properties" window choose the "Device Manager" tab. Find the listing for "Mouse" and click on the plus-sign to see what type of mouse is installed. If you don’t see an X10 mouse listed, you need to install the X10 mouse driver. Run the Remote Mouse (or Big Picture) installation program again and follow the instructions on updating the driver for your type of mouse.

How come I can’t control my mouse with the Remote Mouse?
Can you control the computer with your regular mouse plugged into the Mouse Remote Receiver? If so, you need to press the "PC" mode button on the Remote Mouse to get it to work with the PC. Make sure that when you press buttons on the remote that the LED lights up. If it doesn’t, check that the batteries are good and that they are installed properly. If you can’t use your regular (wired) mouse when it is plugged into the Receiver, first make sure the Receiver switch is on (switched towards the sloping end of the Receiver). If this doesn’t solve the problem, you may have a problem with the port the Receiver is connected to. If it’s a PS/2 port, shutting down the computer and restarting can help. Otherwise, call technical support.



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