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|X10 Warranty and Return Policy|
All orders from X10 Wireless Technology Incorporated (X10 WTI) may be returned within 30 days for a full refund. In order to return or exchange (under the warranty guidelines described below) all or part of your order, you must contact us for a Return Merchandise Authorization number (RMA#). Call toll free (800) 675-3044 to obtain an RMA# from an X10 representative.
All returned merchandise must be in the original packaging including manuals, accessories, cables, etc. with the authorization (RMA#) clearly printed on the outside of the package. Return requests must be made within 30 days of the receipt date. All free items must be returned together with purchased items in order to receive a full refund. Any shipping and/or handling charges on the original order cannot be refunded. At our discretion, we may levee a restocking fee of 15% of the cost of items returned. Any vouchers or gift certificates earned by a returned order will be voided, and the voucher amount will be charged to any order to which it was applied.
X10 WTI is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Please be advised that packages sent by normal US Postal Service cannot be tracked to ensure delivery. Since
X10 WTI cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery service that can be tracked and or insured.
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*Prices are posted in $US dollars ONLY! Prices may change without notice and discounts may be subject to additional constraints. X10 reserves the right to discontinue the posted promotional offers at any time.
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