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Customer information is not sold or redistributed to any other parties outside X10.

Our site uses cookies to maintain shopping cart information, provide special offers, and to monitor the effectiveness of our marketing campaigns.

Our site makes use of an order form. We collect visitor's contact information (billing, shipping and email address) as well as financial information (account or credit card numbers) with the purpose of processing and shipping orders as well as promoting company specials to our customers.

E-mail Newsletters and Buyer's Alert: By submitting your e-mail address to X10, either through an X10 contest, promotion, information, support, or other form, your e-mail address will automatically be added to our E-Newsletter Subscriber List.  Your e-mail address is protected by X10.com and will not be sold or redistributed to other companies, except when required by the CAN-SPAM Act of 2003.

You may opt-out of receiving future emails or e-mail promotions by sending e-mail to remove@mail.x10.com. Place "remove" in the subject line, followed by the exact e-mail address you wish to be removed. We will remove this address from our list. If you choose to opt-out of future email, X10 is obligated by federal law to circulate your email address to other list owners with whom X10 places advertisements. Please be aware that while the intention is to remove your email address from receiving X10 emails, X10 cannot guarantee how your email address will be used by any outside party. Please allow 2 business days to be removed from the list. Note: From time to time, we get requests to be removed off our list, and people continue to receive our E-Newsletter.  This usually happens when the e-mail address you are asking to be removed is different from the e-mail address on our list.  If you have asked to be removed several times and followed the directions carefully, and still get the E-Newsletter, please send your name and e-mail address to webmaster@mail.x10.com. Please write in the subject box; "still receiving e-mails, please research my name." We will do everything we can to remove your e-mail address.

E-mail Newsletter Usage. We periodically (sometimes daily or weekly) send E-mail Newsletters to our customers and site visitors with special offers and exciting news about new products.

Postal Mail. Send complaints or removal requests by standard mail to:

X10 Wireless Technology, Inc.
620 Naches Ave SW
Renton, WA 98057

Complaints and Abuse. For complaints about spam or other e-mail complaints, please contact abuse@x10.com.