FAQs:
Most Frequently Asked Questions:
1. What Is The X10 VIP Affiliate Program?
2. What Are The Costs Associated With Joining The X10 VIP Affiliate Program?
3. What Are The Benefits of Joining the X10 VIP Affiliate Program?
4. How Do I Join The X10 VIP Affiliate Program?
5. Why Was I Rejected or Cancelled from the X10 VIP Affiliate Program?
6. What Are The Rules Of The X10 VIP Affiliate Program?
7. What Are The Responsibilities Of Being In The X10 VIP Affiliate Program?
8. Where is the X10 VIP Affiliate Link Information For My Website?
9. How Can I Track Sales Information For The X10 VIP Affiliate program?
10. Do You Have Marketing Information For The X10 VIP Affiliates program?
11. How Do You Maneuver Through The X10 VIP Affiliate Site?
12. How Do I Get Support From The X10 VIP Affiliate Site?
What Is The X10 VIP Affiliate Program?
What is an Indie or VIP Affiliate Program?
An Indie program is tracked and monitored in-house, in this case by X10.com. Not paying a third party network to monitor your sales allows us to put more money in your pocket with bonuses – bounties and other rewards. We can also offer unique types of creative tools to help you make more money.
How does the program work?
The X10.com Affiliate Program allows you to make money by referring customers to our web site. You do this by placing links on your sites or within your e-mails. Every time you refer a customer to us and that customer makes a purchase, you earn a commission. All tracking is done by X10 VIP Affiliate Program. You can review reports from the X10 VIP Affiliate Program concerning your earnings and other important data. On each monthly period that you have earned more than $25, the X10 VIP Affiliate Program will send you a check for a percentage of the sales you referred to our site. It's that easy!
I operate more than one web site. Can I still be an Affiliate?
Yes! You can have multiple sites as an Affiliate. You can have one Affiliate account with us that will include all of your sites. You can track all of your sales and clicks through the X10 VIP Affiliate Program reporting. You will receive one commission check from the X10 VIP Affiliate Program for all sites every month!
What Are The Costs Associated With Joining The X10 VIP Affiliate Program?
Does it cost me anything to become a VIP Affiliate?
No! It's absolutely free to join the X10.com Affiliate Program. There is no charge to apply and there is no minimum sales requirement. Earn commissions on every sale! Sign up today for Free through the X10 VIP Affiliate Program!
What Are The Benefits of Joining the X10 VIP Affiliate Program?
How much can I earn?
As an X10 VIP Affiliate, you make 25-30% commission from each qualifying sale! We have affiliates making as much as $10,000 per month! The amount of money you make is only limited by your imagination. We can not predict how much you will earn but can assure you the X10.com affiliate program is one of the highest paying commission affiliate programs on the World Wide Web today!
What type of commissions can I make?
We have a three tiered program currently. The third Tier is set up for our Holiday program. Many of our top affiliates will earn additional bonuses and bounties. We will contact you when you have reached a higher tiered position. Sign Up Today to Earn HUGE Commissions!
When do I get paid?
Commissions checks are mailed out the 2nd week of the 2nd month after the sale was made. This prevents X10 from mailing out commissions for products that are returned during the money-back guarantee period.
Can I have my commissions wired to my bank account?
Yes, we can wire your commission to any bank you specify! Simply email the affiliate marketing director the following information:
- The name of the bank
- Bank account number
- Bank routing number
- Name the account is under
- State and or country that your bank is located.
You will be charged a wire transfer fee from $15.00 to $25.00 for every transfer that takes place. Your wire transfer will go out the 10th business day of every month. This is a service we are very pleased to offer our VIP affiliates!
How Do I Join The X10 VIP Affiliate Program?
How do I sign up?
First, you must read and accept our Affiliate Agreement. Then, you complete our online application form. After your application is submitted, we will contact you to let you know if you've been accepted as an Affiliate, and we will provide you with information on how to get started, as well as a Super affiliate tutorial to help you make some serious MONEY!
I just signed up as an X10 VIP Affiliates, what’s my next step?
Most affiliates already have their own website(s) built. If you have a site, you can login to the X10 Affiliates website and start generating the X10 banner links to start adding them to your page(s). If you do not have a website and are looking to start one, contact a web designer near you to have one built. Once your site is completed, you can start adding X10 Banners and links to your site.
Why Was I Rejected or Cancelled from the X10 VIP Affiliate Program?
Why was my application declined for acceptance as a member of the X10 VIP Affiliate Program?
There are certain guidelines that we must adhere to when allowing members to join the Affiliates Program. We do not accept applicants whose website(s):
- promote unlawful, harmful, threatening, defamatory, obscene, harassing, or objectionable materials against any groups based on race, disability, gender, culture, sexual orientation, or religion;
- promote sexually explicit materials;
- and/or are lacking a fair balance of independent content and ads. For example, a site consisting of all “Banner Pages,” which can potentially serve dozens of impressions on a single page load with little to no conversion.
What Are The Rules Of The X10 VIP Affiliate Program?
Do I earn commissions on my own purchases?
No, affiliates who personally purchase X10.com products from their own site do not receive commissions from the purchase.
What Are The Responsibilities Of Being In The X10 VIP Affiliate Program?
What are my responsibilities an as an Affiliate?
You responsible for is creating your site within the guidelines of our Affiliate Agreement and keeping fresh text links and banners on your site or within your email that you get from X10 VIP Affiliate Program. You will be responsible for ensuring your links and tracking codes are placed within your sites pages or within your email properly.
You are also responsible for ensuring that your account information, i.e., mailing address, phone number, and website information are up to date in our database. Failure to do so can result in a delay in receiving your commission check.
X10 VIP Affiliate Link Information For My Website:
Where do I get the Banners and Text links to put on my site or in my emails?
Sign up with X10 VIP Affiliate Program today and you will have access to all of our online banners and text links highlighting our fantastic products. Your Commission ID will automatically be included in the code for your banners and text links ensuring through X10 VIP Affiliate Program that you receive commission on every sale!! Sign Up Today! It is FREE! Start making money now!
Where should I place the links on my site?
You should place links where they are easy for your site visitors to find, such as your homepage. Some other areas where you may want to place your links include your navigation bar, and any other traffic areas. Placing Banners at the top of the page as well as on your highest visited pages will increase your commissions. If you have any questions or need custom banners please email the X10.com affiliate team at affiliates@X10.com.
How often should I update my links?
You should update links to our products frequently. Fresh banners and text links are important for maintaining high visibility with your consumer market. Old banners and creative are often times overlooked.
Sales & Tracking Information For The X10 VIP Affiliate program
One of my customers just called in a sale or purchased online. Why is it not showing up on my reports?
Orders can sometimes take up to a day to show up on the online report. If the order was just placed, please provide enough time for the database to publish the sale to your report.
I saw a sale in my report and then it disappeared? Where did it go?
When a sale comes through one of your affiliate links, through our phone line, or through an email with your X10_ID attached to the sale, the commission will show. If the order bills successfully it will stay in your reports.
The data you see in the VIP control panel concerning commissions of successfully billed sales could fluctuate based on the following conditions concerning the sale. The order may not have qualified for commission. A Qualifying Order is described as one in which none of the following occurs:
- The credit card comes back fraudulent
- The customer cancels the order
- The Item is returned within 30 days
- The order was made by an affiliate as a self purchase (We do not commission affiliate self purchases)
X10 has an advanced proprietary internal software system which is extremely accurate. All of your bone fide sales commission will be granted to you.
X10.com will continue to attempt to get proper authorization on the consumer’s credit card for 1 month! This is great news for our VIP affiliates.
If a consumer calls in a product order to the X10.com sales line will I still get a commission?
YES! Have your consumers call our affiliate consumer sales line! The direct consumer purchasing line is 888-570-4964. Have consumers use your X10 Affiliate ID as an offer code and you will receive commission on the phone sale! You will receive the same commission as if it were a Web or E-mail sale.
My website hosting account has statistics software that shows I have over 500 unique hits on my website. So why does my control panel show 0 impressions?
You are hosting the code for your website through your own server and we are only tracking what comes to our website from your site which are the clicks on the "add to cart" buttons. We are not tracking anything else on the website or the landing pages that you host. When a consumer clicks on the "add to cart" button on your website then you will see a click in your reports.
An excellent idea is to put an X10 banner on all of the pages on your site so you can see impressions for each page. This is a great way for you to track impressions on each one of your landing pages or websites through our control panel.
Marketing Information For The X10 VIP Affiliates program
How Do I market my Website?
- Add links to your website in Forums – Chat Rooms – Message Boards
- Use www.ConstantContact.com to send out emails (This is a free service for 60 days)
- Call friends – Family – Email them your URL
- Business Cards – Postcards – Flyers – Advertise in local paper!
- Google and Overture Advertising (PPC).
- Search Engine Optimization - It is important to remember that SEO plays a large part in your Free marketing.
- Advanced: RSS feeds are easy to write and submit: Google "Learn RSS" and study all that you can about being a syndicated column writer for your website.
Can I advertise Pay per Click Ads in Google and Overture?
Absolutely! Be sure to read the guidelines to remain in compliance. PPC 'jamming' and outbidding of X10.com is prohibited.
I want to advertise in Google, what keywords should I use?
You can use our revised Affiliate PPC keyword list here (zip File):
http://www.x10.com/affiliate_vip/keywords/X10_Keywords_for_affiliates.zip
I don't have an advertising budget to get started, where can I advertise for free start making money?
There are many ways you can start advertising your site for FREE!
I would like to use the X10 Trademark in my URL for my new webpage.
Any use of X10 or the X10 trademarks must receive prior documented approval from the X10 Affiliate Director. To request permission, please email us at affiliates@x10.com.
I would like to have a link added from the X10 website to mine to increase traffic.
Unfortunately, we are unable to perform this request.
Does you have a hardcopy catalog of your products?
At this time there is no hardcopy catalog available. All of our products are available for viewing or sale through our main website at www.x10.com.
Maneuvering Through The X10 VIP Affiliate Site
Why are your product catalog SKU's different then the ones on your website?
Our Affiliate SKU's in the X10 VIP Affiliate Program product catalog are different then the ones that are searchable within our website. Affiliates requiring additional information on any product SKU's please contact the affiliate marketing director at affiliates@X10.com.
I cannot find a link to your homepage from any of your affiliate collateral? Why is this?
Our affiliate’s links are set to land on Highly convertible product landing pages. We don't send your consumer to our site; we send them to landing pages that will SELL! Example: http://www.x10.com/affiliate/index_howsell.htm.
X10 VIP Affiliates Support
My free website hosting account has statistics software that shows I have over 500 unique hits on my website. So why does my control panel show 0 impressions?
If you are interested in tracking impressions for each page of your website you need to add a graphic that includes a trackable link so we can track it! Here's an excellent idea: Put an X10 banner on all of the pages so you can see impressions for each page! This is a great way for you to track impressions on each one of your landing pages or free websites through our control panel.
How do I change my information in the Affiliates Database?
To update your information, simply email us at affiliates@x10.com. Entitle your email: X10 AFFILIATE INFORMATION CHANGE, and provide us the new information in your email
Where would I go to obtain information about being an X10 contractor?
Contractor information can be found by visiting the X10 Contractor Website at www.x10contractor.com.