About X10

Order By Phone / X10 Product Questions
If you prefer to order by phone or need help finding the X10 product that's best for you, please call us between 6am-8pm PST/9am-11pm EST Mon-Fri, 8am-8pm PST/11am-11pm EST Sat-Sun.

Call us at: 800-675-3044

	Why Buy from X10.com? Because we're still here after more than 30 years and still going strong!
	When you buy from X10.com, you get more than the lowest price and best product selection available in the security, surveillance and home automation organizations on the Web today. With over than 30 years in business and online since 1996, X10 is both a manufacturer and Web retailer. Whether you are a huge company, a one-person small business or just family, you will find we deliver the lowest prices on the very best merchandise of its kind available on the Web Free Shipping for Orders Over $50 Quite a few companies play shell games with shipping. They give you a low price then rack up the shipping and "handling" costs to hide the true price of the product from you. At X10.com, you will always be aware of the true price of your order and all other product specifics before you use your credit card. Bottom line: we include free shipping to U.S. addresses for every order over $50. Plus most orders ship out within two business days provided there are no problems with your billing address or credit card. Last, we provide you with a link so that you can track your order the minute it leaves our warehouse until it hits your doorway. Expert Product Information Available When You Need It Our Live Chat and toll free phone product consultants mean that you can shop whenever it is convenient for you. Our Live Chat and phone product consultants are trained to enthusiastically create satisfied customers. They will work with you to make sure to help you decide which product best meets your needs within your budget. We Understand Selling Products as a Retailer and as a Manufacturer Since it's one of the world's leading Web retailers and a manufacturer for several lines of best-selling consumer electronics products, X10.com understands what goes into a total-quality product life-cycle. That�s why we know that customer service is just as important as product quality and high customer satisfaction. They equal long-term customer retention. We are passionate about making sure our customers get everything they need to make informed buying decisions. We strive to exceed their expectations from your first moment on X10.com until the product arrives and is finally used. We Built the Kind of Web Site We Would Use We work hard to ensure that your online buying experience is satisfying. We do everything in our power to make it simple for you to find what you are looking for! Our unique product view and customer experience has made X10 one of the more widely recognized consumer electronics brands in the world and X10.com one of the most recognized retail destinations on the Web. But we aren�t done yet. We will continue to work with our customers to build the most convenient to use, selection-rich, customer-satisfying Web site available today.
	About the Company	Back to Top
	Who is X10.com? 30+ years in business, online since 1996! In 1974, the roots of X10 sprang from a little engineering company in Scotland called Pico Electronics, Ltd. Pico is now part of X10 Ltd. X10 was a founding member of the Home Automation and Networking Association and is widely regarded as the founder of the home automation industry. The first X10 products were introduced in 1978. Over the years X10 has developed and manufactured Home Automation products for GE, RCA, IBM, Philips, Magnavox, Gemini, Leviton, Radio Shack, ATI, Black & Decker, and other big name consumer electronics companies. X10 is regarded as the de facto standard in home automation. In 1978, X10 was introduced to the American public, Radio Shack being the first customer. Sears, Roebuck soon became our second customer. Right from the beginning we intended that X10 products would be produced at low cost and in high volume to give the consumer the lowest price possible. In 1988, X10 started manufacturing universal remotes for Universal Electronics, Inc. (UEI) under the One-For-All brand. We expanded this business to the point where we were manufacturing 1 million remotes a month. We now make remotes for many original equipment manufacturers and have the best infrared (IR) code library in the business. X10 are now one of the largest manufacturers of universal remotes in the world. In 1989, we introduced the world’s first low-cost self-installed wireless security system, the SS5400. It was a breakthrough product for its time and there’s still nothing that compares to it for price-performance. In 1995, we set up ORCA Monitoring Services in Seattle, Washington to handle the monitoring of our own security systems as well as those we sell to Radio Shack and others. On December 28, 1996, we began selling on the Web at www.X10.com.
	How to Reach Us	Back to Top
	Interested in a product and have a few questions or maybe you need to better understand the product before purchasing, please call us anytime so we can assist you. Note: Backordered items will automatically be charged to your credit card. For additional ordering information, please contact us. E-mail: sales@mail.x10.com Info: more Information Order By Phone / X10 Product Questions If you prefer to order by phone or need help finding the X10 product that's best for you, please call us. Call us at: 800-675-3044 International: From outside the US and Canada and want more information about X10 and how to purchase X10 products in your country? Please e-mail the following with your questions; Canada: canada@mail.x10.com Europe: www.x10europe.com Australia: www.x10europe.com Also handles New Zealand, Singapore, Malaysia, Indonesia South America: email: info@xtend.com.ar website: www.xtend.com.ar X10 Ltd. (OEM): Contact Information**
	Where to get Technical Support	Back to Top
	Something not working? Need help? First, please visit our Support Page. If there is still a problem please e-mail us with your question or use the online support form that includes a FAQ for both ActiveHome and other X10 products. E-mail: support@mail.x10.com Customer & Technical Phone Support If you were not able to get the help you need or answer to your question from the links above, please call us Monday - Friday from 5am-9pm PST. Customer Support: 800-442-5109 Technical Support: 800-442-5138 Not sure where to send it? Then try: webmaster@x10.com
	Career Opportunities	Back to Top
	Looking for a job? Want to work in an exciting, fast-paced, high-tech design and sales environment? Then X10 is the right choice for you! Come check out what positions we’re currently offering. Click here for more information.
	Info on X10 Advertising	Back to Top
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	X10 Advertising: How to partner with X10	Back to Top
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